Shipping Information

Thank you for choosing Oz's Jewelers for your exquisite jewelry needs. We are committed to ensuring a seamless and satisfactory shopping experience, including the shipping and returns process. Please review the following information regarding shipping, returns, and processing fees to assist you in your purchase decisions.


  • All orders placed with Oz's Jewelers are carefully packaged and shipped with the utmost care to ensure your items arrive safely and securely.
  • We offer various shipping options to accommodate your preferences, including standard and expedited shipping. Shipping costs and delivery times may vary based on your selected option and destination.
  • Once your order is processed and shipped, you will receive a confirmation email containing tracking information, allowing you to monitor the status of your delivery.


  • We understand that sometimes purchases may not meet your expectations, and we are happy to accept returns within 30 days of the original purchase date.
  • To be eligible for a return, items must be unworn, unaltered, and not resized. Any items that show signs of wear, alteration, or resizing will not be accepted for return.
  • Please note that special order items, discounted items, and estate pieces are considered final sale and are not eligible for return or exchange. We encourage you to carefully consider your purchase before completing your order.

Processing Fees:

  • Refunds for eligible returns are subject to a 15% restocking fee, which will be deducted from the total refund amount. Refunds will be issued to the original form of payment used for the purchase.
  • Exchanges or store credit do not incur a restocking fee. If you prefer to exchange your item for a different size, style, or receive store credit for future purchases, we are happy to accommodate your request.

At Oz's Jewelers, we strive to provide exceptional customer service and satisfaction with every purchase. If you have any questions or require further assistance regarding shipping, returns, or processing fees, please do not hesitate to contact our customer support team. Thank you for choosing Oz's Jewelers, where elegance meets excellence.